The FAQs

Everything you Want and Need to know

Meet Headed West

  • We’re Jenn and Kelsy, the long-distance bestie duo behind Headed West. We share a deep love of delicate, understated jewelry that pairs well with anything and we’re constantly on the hunt for quality jewelry at an accessible price that can also withstand our active lifestyles. Spoiler alert, it’s harder to find than you think, so we decided to create our own.

    What started as a passion project quickly manifested into so much more-a purpose. Our vision is to create something meaningful, creative, and fun. We truly hope our jewelry will evoke happiness and be part of your special moments.

  • Permanent Jewelry:

    We carry 14K Solid Gold, 14K Gold-Filled and Sterling Silver chains in a variety of styles that are custom fit to your body and delicately welded for permanent necklaces, bracelets, anklets, and rings*.

    *Rings can be removed by rolling your chain up the finger

    We believe in quality over quantity, so we intentionally curated a capsule collection of hand-selected 14K Solid Gold, 14K Gold-Filled + Sterling Silver chains. These are the best metals to use for permanent jewelry for their;

    • Hypoallergenic properties

    • Durability to withstand everyday wear

    • Sweat, water & tarnish resistance

    • Scratch resistance

    Take your permanent jewelry for a swim in the ocean, a sudsy lather in the shower, the sweatiest hot yoga or even a vacation-ready spray tan.

    Fall in love with our Permanent Jewelry Collection.

    Charm Bar:

    We also have a Charm Bar where you can create your own Charmscape with 18K Gold-Filled Necklaces, 18K Gold-Filled Bracelets + 24K Gold-Filled Keychains.

    It’s as simple as selecting your chain, designing your charm layout (AKA Charmscape), and letting us bring together your vision in a custom, one-of-a-kind piece.

    • Necklaces are pre-made in an 18” or 16” length.

    • Bracelets are custom fit to your wrist size.

    • Keychains are availble in pre-made short-medium-long lengths.

    • Charms are all 14k-24k Gold Filled.

    • Our entire Charm Bar is Nickel and Lead Free.

    Fall in love with our Charm Bar Collection.

    • Custom fit permanent jewelry available in rings, bracelets, anklets + necklaces

    • Charm Bar necklaces, bracelets + keychains designed by you, handcrafted by us

    • Pop Ups at parties, events, farmer’s markets, artisan fairs & businesses

    • Contact us for more information

  • Permanent Jewelry

    Rings: $15-$30

    Bracelets: $65-$100

    Anklets: $75-$150

    Necklaces: $90-$225

    The Charm Bar

    16” + 18” Necklace- $20 Each

    Bracelet- $15

    Micro Keychain- $5

    Mini Keychain- $8

    Small + Medium Keychain- $10

    Charms- $5 Each

    E-Gift Cards Available via our Square links

Headed West Permanent Jewelry

  • Each piece is custom-fit and secured with a tiny jump ring that we weld closed using something called Pule Arc Welding- sounds fancy, but it’s actually pretty simple!

    It works by sending a quick burst of energy through a tungsten electrode tip to create a tiny arc of heat. That heat melts the metal just enough to fuse it together into a strong, seamless bond - no flames, just a small burst of light and a tiny spark.

    It’s quick, safe, and leaves you with a beautiful piece made to last.

  • Literally anyone (7+) can wear Headed West Permanent Jewelry! We strongly believe everyBODY deserves quality jewelry at an accessible price that;

    • Makes you look and feel your authentic self

    • Represents your unique identity

    • Leaves you with a memorable experience

    We require all Permanent Jewelry clients, regardless of age, to sign our Permanent Jewelry Consent Form prior to their appointment.

    If you are a minor, between the ages of 7 and 17, you will need a parent or legal guardian present at the time of welding to fill out our Permanent Jewelry Consent Form.

    Not ready to let your littles commit to something permanent?

    No worries, we can add a clasp to any of our permanent chains to make them removable.

    *We DO NOT weld on children under 7.

  • We want your Headed West experience to feel personalized, memorable, and most importantly fun!

    Start By Selecting Your Chain- Easily the hardest part of your appointment is deciding which one(s) to get!

    Next, Select Your Jewelry Style- We custom fit permanent necklaces, bracelets, anklets, and rings.

    A Quick Sidebar for Housekeeping- Sign Our Appointment Consent Form (Online or scan our QR Code In-Person)

    Confirm Your Fit + Get Welded- We ensure you love the look and feel of your chain before delicately hand-welding your jewelry.

  • Thank you for choosing Headed West! We’re so happy you love your new permanent jewelry. One of the best things about it? It’s super low maintenance! But to keep it looking beautiful, here are a few care tips:

    💧 Cleaning Tips:

    * Use a soft toothbrush with a little mild soap and gently scrub your jewelry, then rinse with warm water. 

    * For a quick shine, a jewelry polishing cloth works great too!

    🔒 Keep Your Jewelry Safe:

    We use high-quality 14k gold, sterling silver, and gold-filled chains, but like anything you wear every day, some wear and tear is totally normal.

    To help your jewelry last, we recommend avoiding:

    * Harsh chemicals (like cleaning products, perfumes, or chlorine) 

    * Lotions and body care products 

    * Activities that might pull, stretch, or snag your chain

    Everyone’s skin chemistry is different, and exposure to various products or elements may affect your jewelry over time. A little extra care goes a long way!

    🏥 Medical Situations

    Need to remove your jewelry for a medical reason (like an MRI, pacemaker, surgery, or pregnancy)?

    Please ask medical staff (if possible) to cut the jump ring—not the chain. We can usually re-weld it for you! Depending on the condition of your chain, a small fee may apply.

    If the chain can’t be saved, don’t worry—reach out and we’ll talk about your options.

    ❗A Few Final Notes:

    We are not responsible for lost or mishandled pieces, breakage, allergic reactions, or skin irritation. We cannot guarantee marketing claims like “hypoallergenic,” “won’t tarnish,” or “pure gold”—everyone’s skin and lifestyle are different! The best way to protect your jewelry is to follow all care instructions and avoid exposure to harsh conditions or materials.

    💬 Got Questions?

    We’re here to help!

    Reach out any time, and if you have medical concerns, we always recommend checking in with your doctor or dermatologist too.

    Thanks again for supporting Headed West—we’re honored to be a part of your story. 🌟

  • We require all of our Permanent Jewelry clients to sign our Permanent Jewelry Consent Form as understanding and agreement of our welding process and policies. We want to ensure you are comfortable and answer any questions you might have.

    If you are a minor, between the ages of 13 and 17, you will need a parent or legal guardian present to fill out our Permanent Jewelry Consent Form.

    Review and sign our Permanent Jewelry Consent Form prior to your appointment.

    Forgot to fill out our online Consent Form ahead of time? No problem, scan our QR code in person.

  • Good news—your Headed West permanent jewelry is TSA-friendly!

    You can wear your welded pieces through airport security without any issues. Our high-quality chains made of 14k gold, sterling silver, or gold-filled materials typically won’t set off metal detectors, and you won’t need to remove them while going through screening.

    A few travel tips:

    * Keep your jewelry clean and dry, especially when flying to humid or tropical destinations. 

    * Be mindful of sunscreen, saltwater, and chlorine—they can affect the finish over time. 

    * If you’re traveling for a medical procedure that requires jewelry removal (like an MRI), refer to the Medical Disclaimer section above for re-weld options.

    So go ahead—jet set in style. Your jewelry is ready for the adventure. 🌍✨

  • You might be asking yourself, how do I know which necklace length is right for me?

    This guide will help you understand where each of our lengths sit on the body.

    Choker = 14”-16”: These lengths fit snugly around the neck, often hitting just above the collarbone.

    Princess = 18”: This is a classic length that rests comfortably on the collarbone, making it versatile and suitable for various necklines.

    • Please note, we do not offer any length shorter than 14” or any length longer than 18”. These lengths are not recommended for Permanent Jewelry.

  • 14K Solid Yellow Gold is a high-quality gold alloy composed of 58.3%pure gold and 41.7% other metals, typically a mix of copper and silver.

    This blend enhances its strength and durability while maintaining the rich, warm appearance of yellow gold. Unlike 24K Gold, which is pure but very soft and prone to scratches, 14K gold is significantly more resistant to wear and tear, making it ideal for everyday jewelry, including rings, bracelets, and necklaces.

    SKIN SENSITIVITY & TARNISHING:

    One of the benefits of 14K yellow gold is its hypoallergenic properties. Since it contains a lower percentage of alloys like nickel (a common irritant found in white gold), it's generally well-tolerated by those with sensitive skin. However, individuals with extreme metal allergies should confirm the exact alloy composition to ensure no irritation occurs. Unlike lower-karat gold alloys (such as 10K), 14K yellow gold resists tarnishing better, though it can still develop a slight patina over time, especially if exposed to lotions, perfumes, or harsh chemicals. Regular gentle cleaning with warm water and mild soap can help maintain its shine.

    Why Choose 14K Yellow Gold?:

    • Balanced purity & durability: More durable than 18K or 24K gold while still maintaining a rich gold color.Ideal for daily wear: Resistant to scratches, making it a practical choice for permanent jewelry.

    • Low risk of skin irritation: A great option for sensitive skin compared to nickel-heavy alloys.

    • Classic & Timeless Appearance: Retains its warm, golden hue without the need for frequent polishing.

    Overall, 14K solid yellow gold is a long-lasting, skin-friendly, and durable choice.

  • What is 14K Gold-Filled?:

    14K gold-filled jewelry is a high-quality and durable alternative to solid gold. It consists of a thick layer of 14-karat gold that is heat-and pressure-bonded to a core metal, usually jeweler's brass. Unlike gold plating, which has a very thin layer of gold that can wear off quickly, gold-filled jewelry contains 100 times more gold by weight, making it significantly more long-lasting.

    How Long Does 14K Gold-Filled Jewelry Last?:

    With proper care, 14K gold-filled jewelry can last 10 to 30 years or even longer. Because the gold layer is thick and permanently bonded, it does not flake, chip, or rub off like gold-plated jewelry. It can withstand daily wear, exposure to water, and even some friction without losing its appearance. However, harsh chemicals, excessive moisture, and improper storage can accelerate tarnishing or wear over time.

    Is 14K Gold-Filled Safe for Sensitive Skin?

    Yes! 14K gold-filled jewelry is hypoallergenic for most people, making it an excellent choice for those with sensitive skin. Since the outer layer is solid 14K gold, it does not cause irritation for individuals who can wear solid gold. However, people with extreme metal sensitivities (such as reactions to even small amounts of copper or brass) should test it before prolonged wear.

    Does 14K Gold-Filled Tarnish?

    Gold itself does not tarnish, but the small amount of other metals in 14K gold (such as copper) can react with oxygen, sweat, or chemicals over time. While gold-filled jewelry is much more resistant to tarnishing than gold-plated or base metal jewelry, it can darken slightly in extreme conditions, such as high humidity or exposure to harsh chemicals like chlorine or sulfur. Regular gentle cleaning helps maintain its shine.

    Why Choose 14K Gold-Filled?

    14K gold-filled jewelry offers the beauty and luxury of solid gold at a lower price, while still being far more durable and long-lasting than gold-plated options. It is an excellent choice for everyday wear, permanent jewelry, and those seeking high-quality, skin-friendly pieces without the cost of solid gold.

  • .925 sterling silver is a high-quality silver alloy commonly used in jewelry and fine accessories. The ".925" stamp indicates that the metal is composed of 92.5% pure silver, with the remaining 7.5% typically consisting of copper or other metals. This alloying process strengthens the silver, as pure silver (99.9%) is too soft for durable wear.

    Durability & Longevity:

    Sterling Silver is known for its long-lasting nature, especially when properly cared for. With regular wear and maintenance, sterling silver jewelry can last a lifetime or even generations. However, because of its copper content, Sterling Silver is prone to tarnishing over time when exposed to air, moisture, and sulfur-containing substances. Fortunately, tarnish can be easily removed with silver polish or a soft cloth, and wearing your jewelry regularly can actually help keep it shiny, as natural oils on the skin slow down the oxidation process. This makes Sterling Silver an excellent choice for permanent jewelry.

    Is Sterling Silver A Skin Irritant?:

    Sterling Silver is hypoallergenic for most people, especially when compared to lower-quality metals like nickel or brass.

    Does Sterling Silver Tarnish?

    Yes, Sterling Silver naturally tarnishes due to exposure to oxygen, humidity, and chemicals like perfumes or lotions. Tarnishing results in a dark or yellowish layer on the surface, however this does not mean the silver is damaged. Regular wear and cleaning with a jewelry polishing cloth can help maintain and restore its shine.

     

Headed West Charm Bar

  • We want your Headed West experience to feel personalized, memorable, and most importantly fun!

    Grab A Tray + Tongs- Use the tray as your workspace and the tongs to select your charms.

    Select Your Chain + Jewelry Style- Choose between 18K Gold Filled Necklaces available in 16” + 18” lengths, a custom fit 18K Gold Filled Bracelet, or a 24k Gold Filled Keychain.

    Design Your Charmscape- Hand pick as many charms as you like + design your layout. Pro Tip: We recommend an odd number of charms for better balance. All charms are individually priced.

    Confirm Your Fit + Get Charmed- We ensure you love the look and feel of your necklace or bracelet before delicately assembling your jewelry.

  • ✨ Charm Bar Jewelry Care

    We hope you love your custom charm bracelet, necklace, or keychain! Here’s how to keep it looking its best:

    * Gently polish your charms and chain with a jewelry cloth between wears. 

    * Avoid contact with lotions, perfumes, sweat, and chemicals. 

    * Take it off before swimming, showering, or working out. 

    * Store it separately from other jewelry—Charm Bar pieces aren’t designed for permanent wear.

    🛠️ Charm Bar Warranty

    All sales are final since each piece is custom-made just for you.

    If your jewelry breaks within 14 days due to a connection issue (like a clasp or jump ring), we’ll repair it for free! After 14 days, repairs may have a small fee. Just schedule an appointment and we’ll take care of you.

    ❗A Few Final Notes:

    We are not responsible for lost or mishandled pieces, breakage, allergic reactions, or skin irritation. We cannot guarantee marketing claims like “hypoallergenic,” “won’t tarnish,” or “pure gold”—everyone’s skin and lifestyle are different! The best way to protect your jewelry is to follow all care instructions and avoid exposure to harsh conditions or materials.

    💬 Got Questions?

    We’re here to help!

    Reach out any time, and if you have medical concerns, we always recommend checking in with your doctor or dermatologist too.

    Thanks again for supporting Headed West—we’re honored to be a part of your story. 🌟

  • 🛠️ Charm Bar Warranty

    All sales are final since each piece is custom-made just for you.

    If your jewelry breaks within 14 days due to a connection issue (like a clasp or jump ring), we’ll repair it for free! After 14 days, repairs may have a small fee. Just schedule an appointment and we’ll take care of you.

    ❗A Few Notes:

    We are not responsible for lost or mishandled pieces, breakage, allergic reactions, or skin irritation. We cannot guarantee marketing claims like “hypoallergenic,” “won’t tarnish,” or “pure gold”—everyone’s skin and lifestyle are different! The best way to protect your jewelry is to follow all care instructions and avoid exposure to harsh conditions or materials.

    💬 Got Questions?

    We’re here to help!

    Reach out any time, and if you have medical concerns, we always recommend checking in with your doctor or dermatologist too.

    Thanks again for supporting Headed West—we’re honored to be a part of your story. 🌟

Headed West Pop Ups/Events/Parties

  • Popping up in local farmers markets, artisan fairs, special occasion events, private parties, and collaborations with local businesses in and around San Diego, CA, Roswell, NM + TBA cities/dates in Colorado.

    Make sure to subscribe to our monthly newsletter where we list all of our upcoming pop ups or you can view our events any time under the Pop Ups page.

  • Please contact us directly via email to inquire about hosting a pop up/special occasion party or business collaboration.

    San Diego: headedwest.kelsy@gmail.com

    Roswell + Colorado: headedwest.jenn@gmail.com

Final Details

    • All Debit/Credit Cards

    • Headed West Gift Cards

      * We do not accept Cash payments.

      * Payments are required in full at the time of service.

      * Gift Cards do not expire

      *Please mention during your appointment if you are a first responder, active-duty military or a teacher to receive a special “thank you” discount.

  • Permanent Jewelry:

    All Permanent Jewelry Sales are Final-

    It is the responsibility of the client to approve the chain selection and sizing of the jewelry prior to welding.  

    Once cut, the size of jewelry cannot be adjusted without re-cutting and/or re-welding the chain, which may incur an additional fee.

    No Refunds or Exchanges after the piece is welded.

    Clients agree to voluntarily assume all risks associated with the welding process and the wearing of permanent jewelry. By receiving our services, Headed West is released from any liability related to the jewelry application or removal process including injury, damage to clothing, accessories, or other personal items resulting from the welding process.

    If your jewelry breaks within 14 days due to a welding issue, we will re-weld it at no cost. Repairs or re-welding after 14 days may incur a small fee.

    All repairs require an appointment. Please contact us with questions or concerns.

    In order to protect the longevity of your Headed West Jewelry please follow all recommended care instructions and avoid activities, materials, and products that could pull, stretch, corrode, hinder the integrity of, or potentially break your jewelry. 

    Headed West uses high-quality 14K Gold, Sterling Silver, and Gold-Filled materials: however, normal wear and tear may occur over time*. Headed West shall not be liable for any allergic reactions or skin irritation that may occur.

    *Every person’s skin sensitivity, body chemistry, exposure to corrosive materials, and daily activities will vary. We cannot anticipate the use, frequency, exposure, and exact ingredients found in, but not limited to body care products, skincare products, hair care products, perfumes, laundry products, cleaning agents, swimming pools, etc.

    Headed West is not liable for defective or misrepresented products, including claims regarding descriptions such as "hypoallergenic," "gold," or "won’t tarnish."

    Headed West is not responsible for damage caused from improper care, misplaced jewelry, mishandled jewelry, broken chains, or external forces (e.g., snagging on objects).

    Please feel free to contact us with any questions or consult your doctor/dermatologist if you have any concerns.

    Charm Bar:

    All Charm Bar Sales are Final-

    As this is a custom designed piece we do not offer returns or exchanges.

    If your jewelry breaks within 14 days due to a connection error (i.e the clasp or the jump ring), we will repair your jewelry at no cost. Any repairs after 14 days may incur a small fee. All repairs require an appointment. Please contact us with questions or concerns.

    Headed West is not responsible for misplaced jewelry, mishandled jewelry, broken chains, allergic reactions, skin irritation, or external forces (e.g., snagging on objects) that may occur from wearing our jewelry.

    Headed West is not liable for defective or misrepresented products, including claims regarding descriptions such as "hypoallergenic," "gold," or "won’t tarnish."

    In order to protect the longevity of your jewelry please follow all recommended care instructions and avoid activities, materials and products that could pull, stretch, corrode, hinder the integrity of, or potentially break your jewelry.

    If you have any questions or concerns please contact us as soon as possible.